Bombardier introduces Smart Services Elite

Bombardier has announced that it has expanded its industry-defining cost-per-flight-hour offerings with the introduction of Smart Services Elite.

This new Smart Services program perfectly complements Bombardier’s existing Smart Services portfolio, providing business aircraft customers with the most comprehensive, peace-of-mind cost-per-flight-hour program that brings budget predictability for essential aircraft parts and maintenance costs.

Smart Services Elite provides customers with the ultimate OEM advantage – genuine Bombardier parts and comprehensive worldwide network support that only Bombardier can provide. In fact, more than 1,600 Bombardier aircraft are currently enrolled in Smart Services programs, representing more than 10 million flight hours and counting.

Bombardiers newest Smart Services program introduces the ultimate cost-per-flight-hour option to customers to track their annual maintenance costs effectively and efficiently. Key additional elements to the new offering include maintenance cost coverage on major components such as aircraft systems components (scheduled and unscheduled) and landing gear overhaul, parts shipping, technical publications, technical support, a guaranteed flight-hour rate throughout the term, Mobile Response Team (MRT) coverage and more.

Select maintenance options on previous cost-per-flight-hour programs are also included in the Smart Services Elite offering, making it Bombardiers most complete all-encompassing maintenance cost coverage program.

“Bombardiers Smart Services Elite is the ultimate ‘easy button for our business jet customers when it comes to budget predictability and cost protection for all their maintenance needs,” said Paul Sislian, Executive Vice President, Aftermarket Services & Strategy, Bombardier. With Smart Services Elite, customers receive additional peace of mind though added services not previously covered by existing cost-per-flight-hours offerings, providing them with a comprehensive solution for maintenance repair and support.