Bell Signs Customer Service Facility Agreement with Abu Dhabi Aviation

Bell has signed an Agreement with Abu Dhabi Aviation to establish its role as an authorized Bell Customer Service Facility (CSF) and provide service for Bell 212, Bell 412 and the SUBARU Bell 412EPX commercial aircraft. This new agreement further demonstrates both organizations dedication to providing exceptional customer support and showcasing Bells aircraft to customers in the Middle East region.

“Bell’s Global Customer Solutions network accommodates all operator needs and increases accessibility to world-class maintenance and training,” said Chris Schaefer, vice president, Global Customer Solutions. Were honored to strengthen our relationship with Abu Dhabi Aviation and continue providing exceptional support and service options to the UAE and Middle East region.

Bells quality customer and maintenance services have enabled us to achieve and sustain excellent operational readiness on our Bell fleet, said ADA representative. Were thrilled to continue our long-standing relationship.

Bell is also collaborating with the UAE operator to support a regional demo tour of the most advanced Bell 412 platform, the SUBARU Bell 412EPX. The SUBARU Bell 412EPX is the latest upgrade in the world-renowned 412 aircraft and holds an increased maximum internal weight of 12,200 lbs, external weight of 13,000 lbs and up to 5,000 lbs of goods with a cargo hook. The aircraft can internally carry up to 5,385 lbs in up to 220 cubic feet of food supplies, tools, field equipment, helicopter emergency medical services or palletized gear.

Abu Dhabi Aviation is the largest commercial helicopter operator in the Middle East, with 61 helicopters and four fixed wing aircraft and has accumulated more than 1 million flight hours on its Bell fleet. Bell shares more than 45 years of history providing world-class aircraft to the operator for medical evacuations (MEDEVAC), charter flights and offshore support.